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Instructions
  1. To report an issue to Council, ask Council a question or give some feedback to Council select one of the categories below.
  2. Fill in the details required then click the Submit button.
  3. Your request/feedback will be recieved by our Customer Liasion Officers who will forward it to the appropriate team.
  4. After you have submitted your request/feedback you will be presented with a CRM Receipt which you can print if you wish. You will also be able to make another request (Call) by using the links below the receipt.
  • Requests and feedback sent after business hours or at weekends will be actioned on the next business day.
  • If your request/feedback is urgent please call 0800 108 081 (there are automated options for after hours calls)
  • Popular Categories
    Long Term Plan Submission
    Draft Development Contribution Policy Submission
    Draft Revenue and Financing Policy Submission
    Parks & Trees - Non Urgent
    Report Graffiti or Vandalism
    Roads & Footpaths - Non Urgent
    Waste Management - Non Urgent
    Water, Wastewater & Stormwater - Non Urgent
    Other Requests or Feedback
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